Privacy policy

At GLTRverse, your privacy matters. This policy explains what information we collect, how we use it, and how we protect it when you visit gltrverse.com or place an order with us.

Information We Collect

When you interact with our store, we may collect the following:

  • Personal details including your name, phone number, email address, and delivery address.
  • Payment information including transaction details and your chosen payment method.
  • Order information including the products you purchase and your order history.
  • Usage data including your IP address, browser type, pages visited, and how you interact with our site. This is collected automatically through cookies and similar technologies.

How We Use Your Information

We use your information to process and fulfill your orders, communicate with you about your order or any support inquiries, improve our products and website, send you marketing communications if you have opted in, detect and prevent fraud, and comply with applicable legal obligations.

How We Share Your Information

We do not sell your personal information. We may share it with trusted third parties only where necessary, including delivery and logistics partners to fulfill your order, payment processors to complete your transaction, technology and platform providers that help us operate our store—including Shopify, which hosts our store and processes certain technical and transactional data on our behalf (shopify.com/legal/privacy)—and legal authorities where required by Lebanese law.

Cookies

We use cookies to remember your preferences, analyze site traffic, and improve your experience. You can manage cookie settings through your browser at any time.

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access the personal information we hold about you, request correction of any inaccurate information, request deletion of your personal information, and opt out of marketing communications at any time by contacting us or using the unsubscribe option in our emails.

Children

Our store is not intended for children under the age of 16. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page. Continued use of our store following any update constitutes acceptance of the revised policy.

Contact

For any questions about your privacy or to exercise your rights, contact us at info@gltrverse.com.